Apple’s 2020 iPhone plans are a portion of its generally energizing in years and an iOS 14 early beta has just uncovered a portion of the organization’s greatest mysteries months in front of calendar. Be that as it may, for each iPhone proprietor presently utilizing iOS 13, Apple may have recently given they motivation to stop their telephone at the present time.
Not long ago, they was warned by a peruser about a genuine iOS 13 cell bug which is devouring portable information without clarification and expanding bills. Astoundingly, while this was the primary they had known about it, influenced clients (at any rate those mindful of the issue) have been languishing over months and in any event, turning off versatile information has not halted it. The main answer for certain has been to close down their iPhones totally.
Grumblings about this can be found in various discussions, including Reddit and Apple’s Support Communities (1,2,3,4,5,6,7,8,9,10,11,12,13 and so forth) affecting each iPhone model and each rendition of iOS 13, including the most recent iOS 13.3.1 discharge. The issue consistently takes a similar structure: clients explore to Settings > Cellular > Cellular Data (either by some coincidence or due to a major bill) and locate a secretive section called ‘Uninstalled Apps’ which is consistently devouring information.
For a few, the all out just uses kilobytes however for other people, it can hit gigabytes daily and influenced clients are being told Apple has known about the issue for quite a while.
“Apple Support said it’s been a known issue since January… but no ETA for a fix, no explanation for where the data is going, or if they will compensate customers for busting data plans” explained the reader to me. “I spoke with Verizon about the usage. They said it’s getting categorized as audio and video streaming, but only because it’s using network ports normally associated with those types of services.”
Sending them the screen capture underneath, he clarified: “This is from a two day road trip where I had cellular data turned off most of the time, I had to upgrade my data plan to keep from going over my allowance.”
Also, it’s a worryingly commonplace story:
“My wife’s phone has had this same problem since ~ 13.3. Hers is using around 1 GB per day between Uninstalled Apps and System Services. This is a major issue and Apple is aware of it. I’ve been working with their support and they do acknowledge the issue but are unable to provide any ETA for a fix.” – source
“I have this issue too and it seems quite common as I found quite a lot of posts online about it. It must be some sort of iOS bug but it’s annoying not to know exactly what it is, to say the least.” – source
“So this is what happened: After 2-3 minutes my phone became hot. I checked iOS setting/cellular and saw an uninstalled app used 700-800MB. I closed the settings and reopened it and it was 900MB. The uninstalled app[s] used 1.2GB data in less than 5-6 minutes… I reset my cellular statistics many times since yesterday and didn’t install or uninstall anything but ‘Uninstalled App’ is still transferring data.” – source
“Same issue except mine uses GBs of data. I have even completely wiped my phone and made as new. Yet still the ‘unused apps’ goes through data.” – source
“I’m at 2GBs and so is my wife’s phone. It’s crazy and frustrating. Had to change cell plans bc Apple was so worthless at helping.” – source
“I just noticed this issue on my iPhone XR. I got a notification from my carrier that I’ve used 90% of my 8GB of data and I have 11 days left in my billing cycle. My data usage is usually around 4GB per month, so this was pretty strange. I noticed that System Services and Uninstalled apps were taking up the majority of my data usage…. This seems to have started around the time I installed iOS 13.3.” – source
“Everything everyone is trying and have experienced I have already been through. I even tested after a clean installed X. (And noticed the same behavior on a brand new 11Pro) So it’s either nefarious apps that stick to the phone/appleID/phone# after a clean wipe, or it’s a bug in iOS. Honestly at this point, I think it’s best if the media picks it up so we can get a reliable response from Apple.” – source
“Unless it makes the headlines I don’t see Apple changing a thing to rectify the issue.” – source
Strangely, the main fix they’ve found for this issue was back in the beginning of iOS 13 when influenced clients could in any case move back to iOS 12:
“I’ve been fighting this too with 300-600 MB attributed daily to uninstalled apps. A rollback to iOS 12.4.1 stops the usage but then can’t use my Apple Watch with watchOS 6.01 as it requires iOS 13 to pair. Problem returns” – source
Obviously, they have been in contact with Apple on different occasions this week attempting to find solutions. The organization has recognized the request yet presently can’t seem to give an official reaction. they will refresh this article when they have an update.
Up to that point, on the off chance that they are influenced by this bug and you are not on a high or boundless information plan, there is by all accounts little they can do other than swapping endlessly from an iPhone until the issue is settled. Apple is at present beta testing iOS 13.4, so a (long late) fix may show up when it dispatches in the following hardly any weeks. All things considered, given the bug has existed since the most punctual iOS 13 betas, it might be that Apple can’t make the important changes to address it until iOS 14 is discharged in September.
So at this moment, affected iPhone proprietors are compelled to play a cat-and-mouse game. A long, costly cat-and-mouse game.